Contact us

What is TREEHOUSE?

 

TREEHOUSE is a platform that allows you to meet, collect and connect with friendly AI companions (bAi) that transform isolation into wholeness through meaningful connections. Our bAi are designed to be an advocate for a more fulfilled life in both the physical and digital world.

​

How do I start using the app?

1. Download the app from the App Store

2. Create your account

3. Tap to open the Toybox

4. Tap the bAi's belly to wake it up

5. Explore the TREEHOUSE library and collect more companions

​

Is the app free? We offer a freemium model:

• Free: Basic features with slow energy regeneration, limited bAi slots

• Premium: Monthly plans for faster energy regeneration

• In-app purchases: Additional bAi slots available

 

Features & Usage What can the bAi companions do?

Our bAi companions can:

• Engage in meaningful conversations using HEXACO-based personalities

• Support your personal growth through our hierarchy of needs framework

• Communicate in multiple languages

• Adapt to your emotional needs and preferences

• Guide you through various aspects of wellbeing

 

Are there any usage limits?

• Free version: Limited by energy regeneration rate

• Premium version: Faster energy regeneration

• Ad-supported: Watch ads to regenerate energy

• Purchase energy refills for extended interactions

 

How accurate is the AI? While our bAi companions are highly capable, it's important to understand that:

• Each bAi has unique HEXACO-based personality traits

• They use advanced GPT4a language models

• The system continuously learns from interactions

• We're constantly expanding our model capabilities

 

Account Management How do I create an account?

• Download TREEHOUSE

• Create account

• Choose username and password

• Select your first bAi companion

• Begin your journey

 

How do I upgrade to Premium?

1. Access your profile

2. View subscription options

3. Choose between monthly plans

4. Complete purchase through App Store

 

Privacy & Security Is my data safe? We prioritize security:

• Advanced encryption protocols

• Strict privacy controls

• Model-agnostic platform security

• Complete data ownership

 

How is my information used? We only use your data to:

• Personalize bAi interactions

• Improve companion responses

• Enhance the TREEHOUSE experience

• Support platform development

 

Technical Support The app isn't working properly. What should I do? Try these steps:

1. Check your energy levels

2. Verify internet connection

3. Update to latest version

4. Restart the app

5. Contact support team

 

How do I report an issue? You can reach us through:

• Email: anja@potentialsynergy.com